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Satisfaction Guarantee

PF Promise

If within thirty (30) days after receiving an order placed on our site you are not satisfied with your purchase, PF Flyers invites you to return the item(s) for any reason for free using our prepaid UPS shipping label.

Defect or Damage

PF Flyers will happily replace all items damaged in transit and/or containing a manufacturer's defect; in this case, any shipping charges will be waived. To report defect or damage, contact Customer Care immediately at our toll-free number, (866) 355-6227.

By Phone-Refunds

Free returns are available to those located within the 50 United States (including Alaska, Hawaii, and P.O. Boxes) and who will be shipping return item(s) back to us using our prepaid UPS shipping label within thirty (30) days of the purchase.

Once your returned merchandise is received, we will credit your original form of payment. Refunds will be credited for the purchased price along with any applicable taxes. (Please note that we are unable to reimburse shipping charges.)

Please Note: Allow 5-10 business days to process your refund and for a credit to reflect on your account statement. If you have any questions, please contact Customer Care by calling (866) 355-6227. A return address must be included. We cannot accept C.O.D. deliveries.

Please ship your return item(s) to:
PF Flyers
Returns Department
1537 Fencorp Drive
Fenton, MO 63026

Important Note: This address is not a retail location; all returns must be shipped. No drop-offs please. For information on fast and free return shipping, please call our Customer Care department at (866) 355-6227.

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Feel Safe Shopping at PF

PF Promise Here at PF Flyers, we give you our very best PF Promise: we guarantee your satisfaction. If within thirty (30) days after receiving an order placed on our site you are not satisfied with your purchase, PF Flyers invites you to return the item(s) for any reason for free using our prepaid UPS shipping label. This unparalleled promise sets PF Flyers above the rest, and communicates to you that our top priority is customer care.

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Bold Beginnings
Select Styles 20% Off + Free Shipping on all Orders
  • Offer is valid through February 7, 2012 11:59 PM ET or while inventory lasts.
  • Sale applies to select styles only.
  • Offer is not valid on previous purchases and cannot be combined with promo codes, sales or other offers.
  • Free shipping applies to UPS Standard Ground to the 48 Continental United States. Free shipping applies to USPS Priority Mail to AK, HI, P.O. boxes, U.S. Postal Territories, and APO/FPO addresses.
  • Valid only on pfflyers.com.