Customer Care
Customer Care
- Find Help
- Help Center
- Email Us
- FAQs
- Unsubscribe
- Online Ordering
- Shipping & Delivery
- Payment Options
- Track Your Order
- Order Cancel/Change
- Free Returns Policy
- Sales Tax
- eGifts
- Secure Shopping
- Privacy Policy
- Sizing Guides
- Shoe Sizing
Shipping Information
Important Shipping Information:
- UPS does not deliver on weekends or holidays.
- In-stock orders are not guaranteed to ship the same day they are received. All orders received for in-stock items ship within 1 business day.
- To ship to multiple addresses, simply place a separate order for each shipping address. You can do this by placing individual orders online or by calling Customer Care to place the orders for you.
- PF Flyers reserves the right to hold any order for suspected fraud.
Shipping Methods, Cost and Delivery
| Cost | Estimated Delivery | Shipping Availability | Exclusions | |
|---|---|---|---|---|
| Standard Shipping (UPS SurePost) | FREE on all orders over $99 $5.95 for orders under $99 |
2-7 business days once shipped Provides the combined, reliable convenience of UPS and USPS delivery. Your package is shipped via UPS to your local post office for final delivery to you by USPS. |
48 contiguous United States |
U.S. territories and APO/FPO addresses |
| UPS Standard Ground |
$7.95 | 2-5 business days once shipped |
48 contiguous United States |
|
| UPS Air | *Rates are based on "ship to" address zip |
Priority 2 business days once shipped Express PM 1 business day once shipped Express AM 1 business day AM once shipped |
48 contiguous United States |
Only available for in-stock items. Items that are not eligible for Express Shipping will be noted in the shopping cart. |
| USPS | FREE on orders over $99 $11.95 for orders under $99 |
2-7 business days once shipped |
P.O. Boxes, Alaska, Hawaii and other U.S. territories APO/FPO addresses |
Important Note for APO/FPO Customers
PF Flyers is happy to ship purchases to APO/FPO addresses. All packages sent to these locations will ship via U.S. Postal Service.

