- Locate Order
- Select Return/Exchange
- Print Label
Enter Your Order Information
We are so committed to helping you get the right gear for your goals that we back all of our products with a 100% satisfaction guarantee. If you aren't completely happy with your purchase, simply return it within 30 days from purchase. Returns must be in new condition, in the state you received them.
- All purchases made from November 1 – December 31, 2017 are eligible for return through January 31, 2018.
- If you are shipping from Alaska, Hawaii, Guam, Puerto Rico, other U.S. territories or an APO/FPO address, please call or email Customer Care for return instructions.
- Refunds will be credited to the original form of payment for the purchase price along with any applicable taxes.
- Online promotion discounts are applied and distributed across all eligible items in your purchase. If you return a portion of your purchase a portion of the discount will be lost.
- Please allow 3-5 business days after we receive your package to process your refund and credit your account.
- If your return was purchased with an eGift, we will email you a new eGift valued at the refund amount.
- If you are returning an item you received as a gift, call us at (866) 355-6227 and we’ll issue you a credit for use on pfflyers.com. Otherwise, the refund will be credited to the original form of payment used for the purchase.
- Items purchased at a retail store should be returned to the store.
Need help with a return? Call our Customer Care team at (866) 355-6227.
Need help finding a new size, color or product? We recommend placing a new order for a replacement item. Our inventory changes often and select sizes and colors may sell out.
- Place a new order online or call (866) 355-6227 to ensure you get the color and size you want, along with any discounts/credits previously applied. The new order is a separate transaction, so please have your payment information ready.
- Follow the instructions above to print out your pre-paid UPS shipping label. Once we receive and process your return, we will credit the original form of payment.
Need to exchange an item that was given as a gift? Contact Customer Care at (866) 355-6227.
Need to contact us?
Email Customer Care or call (866) 355-6227
Mon - Fri 9am – 6pm (ET)
Sat & Sun Closed
Nov 23 Closed Thanksgiving Day
Friday Dec 22 - Monday Dec 25 Closed
Dec 29 Open 8am – 4pm CST
Jan 1 2018 Closed